ALL OUR UK ORDERS ARE DELIVERED FREE FOR A LIMITED TIME ONLY AND DISPATCHED NEXT WORKING DAY VIA ROYAL MAIL WITH THE EXCEPTION OF HAPPY HOPPERZ AND LARGE ORDERS WHICH ARE SENT VIA COURIER.DELIVERY TIMES ARE BETWEEN 3-5 WORKING DAYS FOR UK HOWEVER NEXT DAY UK DELIVERY IS AVAILABLE FOR CLOTHING PURCHASES MADE MONDAY-THURSDAY BEFORE 2.00PM.NEXT DAY DELIVERY EXCLUDES WELLIES,NURSERY ITEMS AND QUILTS.
OVERSEAS ORDERS ARE SENT AIRMAIL AND DISPATCHED NEXT WORING DAY. DELIVERY TIMES VARY FOR OVERSEAS BUT ARE USUALLY UPTO 5 WORKING DAYS.
WHERE DO WE POST TO? EVERYWHERE! CURRENT POSTAGE RATES ARE:
UK-FREE
EUROPE-£4.99
THE REST OF THE WORLD,FROM THE USA TO AUSTRALIA AND RIGHT UP TO BUTTON MOON(WELL MAYBE NOT BUTTON MOON)-ONLY £9.99


IF YOU NEED ANY HELP AT ALL WITH SIZING PLEASE CALL US (OVERSEAS PLEASE EMAIL) AND WE WILL HAPPILY ANSWER ANY QUESTIONS AND MEASURE ITEMS IF REQUIRED.
                                           RETURNS/EXCHANGES

WE ARE HAPPY TO ACCEPT RETURNS FOR BOTH REFUNDS AND EXCHANGES WITHIN A 28 DAY PERIOD.THE ITEM(S) MUST BE IN THEIR ORIGINAL CONDITION WITH TAGS IN TACT.IN THE EVENT OF A FAULTY ITEM THEN WE WILL OF COURSE REPLACE ANY GENUINE ITEM THAT HAS BEEN WASHED ACCORDING TO THE POWELL CRAFT/FRUGI INSTRUCTIONS ON THE LABEL.PLEASE CONTACT US TO LET US KNOW YOU WILL BE RETURNING AN ITEM THEN POST TO:
LOOBYLOU'S
170 BASLOW ROAD
TOTLEY
SHEFFIELD
S17 4DR